1. Introduction

JorrDaar LLC ("Company," "we," "us," or "our") is committed to protecting the privacy and security of the personal information of every person ("User," "you," or "your") who accesses and uses calldp.com, our software platform 8502STACK, or any of our related services (collectively, the "Platform"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Platform.

By accessing or using the Platform, you signify that you have read, understood, and agree to be bound by this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting. Your continued use of the Platform following any changes constitutes your acceptance of the updated Privacy Policy.

2. Information We Collect

a) Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our Platform (contact forms, booking forms, assessment tools, lead magnets)
• Create an account on 8502STACK
• Book a strategy call or consultation
• Subscribe to our emails, newsletters, or marketing communications
• Opt in to SMS or WhatsApp communications
• Interact with our AI chatbot or voice agents
• Purchase or subscribe to our services
• Communicate with us via email, phone, WhatsApp, or social media

This information may include: your name, email address, phone number, business name, website URL, social media handles, billing information, and any other information you choose to provide.

b) Information Collected Automatically

When you access our Platform, we may automatically collect certain information, including:

• Device Information: IP address, browser type and version, operating system, device type, screen resolution.
• Usage Data: Pages visited, time and date of visit, time spent on pages, click patterns, referring URLs, and navigation paths.
• Location Data: Approximate geographic location based on your IP address.
• Cookies & Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to collect information about your browsing activity. See Section 6 for more details.

c) Information From Third Parties

We may receive information about you from third-party services integrated with our Platform, including Meta (Facebook/Instagram), Google, WhatsApp, payment processors (such as Stripe), and other marketing or analytics platforms.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our Platform and Services
• To process transactions and manage your account on 8502STACK
• To send you service-related communications, including confirmations, invoices, technical notices, updates, and support messages
• To send you marketing and promotional communications (with your consent) via email, SMS, and WhatsApp
• To respond to your inquiries, comments, and requests
• To personalize your experience and deliver content and features relevant to your interests
• To run and optimize advertising campaigns on your behalf (for service clients)
• To monitor and analyze usage trends, traffic, and activity on the Platform
• To detect, prevent, and address fraud, security issues, and technical problems
• To comply with legal obligations and enforce our Terms and Conditions
• To develop new products, services, features, and functionality

4. SMS & WhatsApp Communications

By providing your phone number and opting in, you consent to receive SMS and WhatsApp messages from JorrDaar LLC via the number +971 58 584 8502. These messages may include:

• Appointment reminders and booking confirmations
• Service updates and notifications
• AI-powered automated responses and follow-ups
• Marketing and promotional messages

Opt-Out: You may opt out of marketing messages at any time by replying STOP to any message. Opting out of marketing messages will not affect service-related or transactional communications. Message and data rates may apply. Message frequency varies. We are not liable for charges from your wireless carrier.

Data Sharing for SMS/WhatsApp: We do not sell, rent, or share your phone number or messaging data with third parties for their marketing purposes. Your phone number and messaging data are shared only with our service providers (such as WhatsApp Business API providers) strictly for the purpose of delivering messages on our behalf.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors and service providers who perform services on our behalf (hosting, payment processing, email delivery, SMS/WhatsApp delivery, analytics, advertising). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Business Transfers: In connection with any merger, acquisition, reorganization, or sale of assets, your information may be transferred as a business asset.
• Legal Requirements: When required by law, regulation, legal process, or governmental request; to enforce our Terms and Conditions; to protect the rights, property, or safety of JorrDaar LLC, our users, or the public.
• With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Platform. These include:

• Essential Cookies: Required for the Platform to function properly (session management, security).
• Analytics Cookies: Help us understand how visitors interact with the Platform (e.g., Google Analytics).
• Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance (e.g., Meta Pixel, Google Ads).
• Functional Cookies: Remember your preferences and settings to enhance your experience.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Platform.

7. Data Security

We implement commercially reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your personal information is no longer required, we will securely delete or anonymize it.

9. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: Opt out of marketing communications at any time.
• Data Portability: Request a copy of your data in a structured, commonly used, machine-readable format.
• Restriction: Request that we restrict the processing of your personal information under certain circumstances.
• Objection: Object to the processing of your personal information for certain purposes.

To exercise any of these rights, please contact us using the details in Section 12 below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

10. Children's Privacy

Our Platform and Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we may have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United Arab Emirates and the United States. These countries may have data protection laws that are different from the laws of your country. By using our Platform, you consent to such transfers. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will post the updated Privacy Policy on this page and update the "Last Updated" date above. We encourage you to review this Privacy Policy periodically. Your continued use of the Platform after any changes constitutes your acceptance of the updated Privacy Policy.